We provide Solusvm control panel software installation and initial setup services for your dedicated or vps server in the above plans with updated security patches
We provide support from our help desk on 24x7, around the clock. We also provide technical support from your helpdesk as per your server management plan features.
We provide 30 minute response and 5 hours resolution SLA. Most of the issues will be fixed within 1 hour time. Customized resolution SLA will be available for custom plans.
We provide server security, optimization and hardening services as per your management plan features. You can activate each features individually.
We provide the disaster management , spam investigation and hacking investigation with an additional charge on this plans. These services are not included by default in this plan.
We provide account transfer, server migration and data transfer with an additional price. These features are not included by default in this plans. .
We only support installation of CSF,Softaculous & Syslint Plugins , all other thridparty software or plugins installation will be charged on hourly base.
We provide 24x7 server monitoring . You can order this feature as an addon service.